Archive for the ‘b2b’ Category

Throwing the perfect PR pitch

July 12th, 2012 by Jeff Widmer
Thursday, July 12th, 2012

When New York Mets pitcher R.A. Dickey throws a knuckleball, no one is sure where it will land. As writers we’ve done the same thing at times—tossing ideas at editors without knowing how they’ll land.

To be more precise, we’ve all done as PR professionals what we dislike as editors: pitching without analyzing the audience. We’ve done it because we’ve lacked the time or patience to pull the editorial calendar or contact the blogger to determine her needs. I see it every day in my capacity as editor for The Builder Buzz, a social media newsfeed for the building and design trades, or on my own blog. Mountains of releases clutter the inbox with appeals for coverage. Most of them are wobbly at best.

How do you ensure your query is on target? Here are three tips to crafting a more perfect PR pitch:

1. Know your audience’s audience. It’s basic but often overlooked: to create a better pitch you have to know your audience—what they like and how they prefer to receive their information. With editors and bloggers you need to know your audience’s audience. Examine the editorial calendars to determine what the editor wants. Then read the website, publication and blogs to determine what the readers, viewers and listeners want. As Amy McCarthy of Parenthood.com says, “If you’re pitching a . . . product, say how it can help my demographic. Don’t just carpet-bomb everyone in your Vocus database and cross your fingers.”

2. Provide news both audiences can use. Editors know that to retain readers they must provide news those readers can use—service pieces with information the audience can put into practice. Don’t send a pitch or release announcing a website or asking a journalist to follow your organization through social media. Strive to provide something of value to the journalist and her audience.

3. Know the difference between internal and external news. Here’s where life gets difficult. Your boss wants you to pitch a story idea to an editor because it makes senior management look good. You sense the subject won’t matter to people outside the organization. Sarasota, Florida PR professional Heidi Smith has some advice. “Above all, answer the question, ‘Who cares?’” she tells BIZ (941) magazine. “If only your organization gives a hoot, it’s not news—it’s just an item for internal atta-boys, not the media.”

Marketers need a digital strategy

June 21st, 2012 by Jeff Widmer
Thursday, June 21st, 2012

Ninety percent of companies do not have an integrated digital marketing strategy, despite studies that show an increasing number of customers migrating to the digital platform.

Only 9% of chief marketing officers say their companies have a “highly evolved digital marketing model with a proven and clear path of evolution,” according to a CMO Council study of more than 200 marketing executives. Twenty-three percent report top executives at their firms are “still trying to understand where digital marketing fits within their overall business.” And 36% say their strategy amounts to a collection of tactics.

There is some good news from marketing leaders:

  • 20% report having approval from the C-Suite to implement a digital strategy
  • 42% say they have the interest and support of their teams
  • 23% are trying to determine where digital fits within their existing strategy
  • 20% say they need to make digital marketing a strategic priority with management.

Marketers need to go where their customers go, writes Michael Brenner in a post called “Are Marketers Becoming Digital Dinosaurs?” “The point is to create content that your audience wants, in all the places where they may look for it. The point is to have your customers share your content with their connections. The point is to lower the cost of sales and to increase the effectiveness of marketing.”

They might need a roadmap to get there.

In ads we don't always trust

June 19th, 2012 by Jeff Widmer
Tuesday, June 19th, 2012

Most consumers believe editorial and word-of-mouth more than paid-space advertising. PR executives have known that for years. Now they can prove it.

In a new study from Nielsen, 92 percent of consumers around the world say they trust earned media, such as word-of-mouth and recommendations from friends and family, above all other forms of advertising. That’s an increase of 18 percent since 2007.

Other forms of advertising gaining consumer trust include:

  • Consumer opinions posted online (70 percent)
  • Editorial content/newspaper articles (58 percent)
  • Branded websites (58 percent)
  • Emails (50 percent)
  • Ads on TV, brand sponsorships, ads in magazines, billboards and outdoor advertising (47 percent)
  • Mobile phone text ads (29 percent)

Advertising continued to fare better but still ranked lower in trustworthiness than friends and editors. Only a third of global online consumers trust webpage banner ads, but that number is higher than it was in a 2007 survey. Forty percent trust ads that appear in search engine results, also up from 2007.

Nielsen’s Global Trust in Advertising Survey of more than 28,000 Internet respondents in 56 countries shows that while nearly half of consumers around the world say they trust paid television, magazine and newspaper ads, confidence has declined by about a quarter in each of those categories since 2009.

That runs contrary to spending trends, where marketers continue to allocate a hefty portion of their funds to traditional advertising. In 2011, overall global ad spend saw a seven percent increase over 2010, according to Nielsen’s most recent Global AdView Pulse. “This growth in spend was driven by a nearly 10 percent increase in television advertising, with countries, including the U.S. and China, attracting more advertising dollars versus the year prior,” Nielsen reported.

Twitter expands tweets, media reach

June 14th, 2012 by Jeff Widmer
Thursday, June 14th, 2012

Starting this week you can read snippets of articles or watch moments from TV shows like BET’s 106 & Park, all from inside a tweet, as the world’s leading micro-blogger attempts to monetize its service.

In a blog post Twitter said it is expanding the offering to help users discover new content. Chances are good that the goal is to expand the reach of media partners into the Twitterverse in a way that’s less intrusive than advertising. Twitter augmented the initiative with partners like Lifetime, Dailymotion, The New York Times, Der Spiegel online and audio provider Soundcloud. Twitter did not disclose details of compensation by its media partners.

When users expand a tweet containing a news article they’ll see a headline, introduction and sometimes the Twitter accounts of the publisher and writer. The feature basically works as a preview function similar to that found on Google search pages. Users can then read the article, follow the account, reply, favorite or retweet.

Twitter had offered expanded tweets from YouTube and Instagram. This week’s announcement brings bigger media players into the picture. Or the tweet.

Smartphone users more likely to browse

June 12th, 2012 by Jeff Widmer
Tuesday, June 12th, 2012

Those people in your store with the mobile phones? They’re more likely to browse than buy.

That’s the conclusion of Jinal Shah, a digital strategist at JWT in New York. Shah and her team conducted a quantitative study, zeroing in on anyone 18 years old and above who used a smartphone or tablet to shop during the holiday season. She found several ways in which consumers are using their smartphones to bridge the gap between brick-and-mortar stores and ecommerce. Here are a few:

  • Mobile shopping doesn’t equal mobile purchasing. “While browsing is up, mobile shoppers aren’t necessarily using their phones to complete the purchase cycle,” she writes. “In fact, of all the activities for which shoppers use their phones, purchasing is one of the least popular, with price comparison ranking the highest.”
  • Men are more likely to consult their phones. “Men are more likely to use mobile devices as in-store companions for all types of shopping activities, from price comparisons to gathering information for a purchase.”
  • Mobile devices often trump computers. “The majority of mobile shopping is done in locations where computers are more readily accessible, such as at home and work.”

You can read the rest of her findings at Mashable.